Jason Cilo
Director
Customer Wars (2022)
Season 5
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
Released Nov. 15, 2022
Episode 21 min
None+
Genres: Documentary, Reality, Reality TV
Watch Providers: Hulu, A&E, A&E, The Roku Channel, Hoopla + 4 more, Peacock Premium, Peacock Premium Plus, Spectrum On Demand, Philo
Production Companies: Jukin Media
Network: A&E
Country: United States
Languages:
English,
French
S5E1 - Wild Horse Chase
Tensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.
Feb. 4, 2025, midnight
S5E2 - Takeout Trouble
A customer's demand for a refund spirals into a heated back and forth with employees.
Feb. 4, 2025, midnight
S5E3 - Ferris Wheel Fiasco
A commuter must contend with another passenger's feet on her seat.
Feb. 11, 2025, midnight
S5E4 - Flying Plates and Punches
Spotlighting the conflicts that arise between irrational customers and the employees helping them.
Feb. 11, 2025, midnight
S5E5 - Taxi Terror
An employee faces off with a customer over some apparent confusion about the cost of a repair.
Feb. 18, 2025, midnight
S5E6 - The Naughty List
A customer attempts to return a card without a receipt; a fight between two women turns physical.
Feb. 18, 2025, midnight
S5E7 - Escalation at the Airport
A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airport security; a group of tourists meet a moody elephant.
Feb. 25, 2025, midnight
S5E8 - Grandma to the Rescue
A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard; three friends bickering turns physical.
Feb. 25, 2025, midnight
S5E9 - Difficult Delivery
A delivery driver must contend with a customer dissatisfied with how his package was delivered.
March 4, 2025, midnight
S5E10 - Barbershop Revenge
At a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice; at a fast food restaurant in Kentucky, a disagreement between a customer and employees results in a chaotic altercation.
March 11, 2025, midnight
S5E11 - Runaway at the Rodeo
At a rodeo, in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale, Illinois, an employee vents about a tense confrontation with an allegedly rude customer.
March 11, 2025, midnight
S5E12 - Movie Theater Madness
At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive; on a packed train in New York, New York, a back and forth between passengers turns physical.
March 18, 2025, midnight
S5E13 - Vacation Gone Wrong
At a resort, a man's alleged remarks lead to a violent altercation with other vacationers.
March 25, 2025, midnight
S5E14 - Superstore Sprinter
Outside a superstore in Kent, Washington, a shoplifting suspect is confronted by police.
March 25, 2025, midnight
A&E
21 min/ep
2331 min
Nov. 15, 2022
Dec. 23, 2025, midnight
Returning Series
NR
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